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Discussion topic: Issue with an order

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This message was authored by: Tonderai

Issue with an order

We recently placed an order for ipads, and sky has taken money from my account, but when trying to track the order it is saying that there is an issue with the order. We have tried contacting customer service and we haven't received any feedback

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This message was authored by: Daniel0210

Re: Issue with an order

Posted by a Superuser, not a Sky employee. Find out more

@Tonderai wrote:
We have tried contacting customer service and we haven't received any feedback

@Tonderai 

Did you contact Sky as they requested? It's not clear from your post. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Tonderai

Re: Issue with an order

Yes l have contacted them

This message was authored by: Daniel0210

Re: Issue with an order

Posted by a Superuser, not a Sky employee. Find out more

@Tonderai 

And they said…? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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