Discussion topic: Issue with an order
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Message posted on 01 Sep 2025 03:54 PM
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Issue with an order
We recently placed an order for ipads, and sky has taken money from my account, but when trying to track the order it is saying that there is an issue with the order. We have tried contacting customer service and we haven't received any feedback
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Message posted on 01 Sep 2025 03:57 PM
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Re: Issue with an order
@Tonderai wrote:
We have tried contacting customer service and we haven't received any feedback
Did you contact Sky as they requested? It's not clear from your post.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 01 Sep 2025 05:58 PM
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Re: Issue with an order
Yes l have contacted them
Message posted on 01 Sep 2025 06:33 PM
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Re: Issue with an order
And they said…?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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