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Discussion topic: Issue making calls

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This message was authored by: TheDesser

Issue making calls

Doesn't work 

 

Moderator notes: Moved out of old thread and gave new title

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This message was authored by: TheDesser

Emergency calls only for the last week

Out of the blue phone stopped making or receiving cellular calls.

Have tried pretty much all of the suggested fixes. Nothing works.

In ROI and a lot of the SIM checking options in MySKY not available here.

Please can someone in SKY post an update on this problem.

This message was authored by: caesarome

Re: Emergency calls only for the last week

Posted by a Superuser, not a Sky employee. Find out more

@TheDesser wrote:

Please can someone in SKY post an update on this problem.


It could be a faulty sim so have you got in contact with Sky Ireland so they can get a new one sent out for you to try:

 

https://www.sky.com/help/articles/replacement-sim-sky-mobile

 

Select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch

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This message was authored by: BrendonB

Re: Emergency calls only for the last week

I am having the same issue its a bloody nightmare nothing then I get 5 VM alerts and can't call.any of them back
This message was authored by: 63johnw

Re: Issue making calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @TheDesser  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: TheDesser

Re: Issue making calls

Unfortunately this Link doesn't work in ROI
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This message was authored by: TheDesser

Re: Emergency calls only for the last week

Hi, not once have Sky suggested this. I have spent 2 days on this.
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This message was authored by: TheDesser

Re: Emergency calls only for the last week

I feel for you
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This message was authored by: TheDesser

Re: Emergency calls only for the last week

I'm with you. The support service is useless
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This message was authored by: TheDesser

Re: Emergency calls only for the last week

No contact, no phone number. SKY seems to be for UK users only
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