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Discussion topic: Incorrect mix charge

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Niall2001
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This message was authored by Niall2001 This message was authored by: Niall2001

Incorrect mix charge

‎07 Aug 2024 11:33 AM

when I am on my data plan it says it costs me £8 for 4GB of data but when I go onto my bill I have been being charged £9 for 4GB of data each month why is this the case? And should be be being charged £8 or £9 ? 

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Incorrect mix charge

‎07 Aug 2024 12:27 PM

Posted by a Superuser, not a Sky employee. Find out more

Has a deal expired?  As other customers here we cannot see your account - but if you can't fathom it out call Sky on 150.

I am just another Sky customer and my views are my own
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