Incorrect data bundle showing

[Murdy1969]

I should have 6gb of data available on 2 handsets but I have only been given 1gb on each.

 Why is everything so difficult to get sorted with Sky?

 I'm forced to use my piggyback to keep me in data, will I get it back? I doubt it.

 I won't be renewing with Sky after this, over 35 years as a customer and this is how you're treat for your loyalty.

[PandJ2020]

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@Murdy1969 wrote:

I should have 6gb of data available on 2 handsets but I have only been given 1gb on each.

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Are these new dataplans?

[Murdy1969]

Yes should've started on 1st April

[PandJ2020]

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@Murdy1969 wrote:

Yes should've started on 1st April

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Ok, when activated you get a pro-rata amount of data until the rollover date.

Given you've got 1GB means you're probably close and the next cycle will be the full allowance.  (You are charged pro-rata too)