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This discussion topic has been answered Discussion topic: In progress

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This message was authored by: Jenna45

In progress

I have ordered the iPad 2025 in pink 

I have a confirmation email saying that my new divce will be delivered by the courier then my address then it shows what it is that over orderd what does this mean ? Am I going to receive my parcel since it saying in progress coming soon so no delivery date that's all it says 


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This message was authored by: caesarome Answer

Re: In progress

Posted by a Superuser, not a Sky employee. Find out more

When it is dispatched you should get an email to say this which means it is on it's way to DPD and they will then contact you when they have it with a one hour delivery window. I presume the time schedule includes weekends as I can't see any reason why it wouldn't be.

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This message was authored by: 63johnw

Re: In progress

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jenna45  that usually means sky are awaiting stock. Keep an eye on your order status for updates. You will be notified the day before when the device will be delivered. 

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This message was authored by: caesarome

Re: In progress

Posted by a Superuser, not a Sky employee. Find out more

@Jenna45 wrote:

Am I going to receive my parcel since it saying in progress coming soon so no delivery date that's all it says 


You will when stock is available, when you placed the order did you give you an estimated delivery date ?

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This message was authored by: Jenna45

Re: In progress

No I did not receive and estimated delivery date or time 

This message was authored by: caesarome

Re: In progress

Posted by a Superuser, not a Sky employee. Find out more

I mean when you placed the order it would have said something like "Order today before 9pm for delivery tomorrow" or "delivery 1 - 2 weeks" so something like this would have been shown onscreen.

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This message was authored by: Jenna45

Re: In progress

 i ordered it on Friday after 9 PM but Monday

( yesterday ) was a bank holiday I think it said 1-2 weeks 

This message was authored by: caesarome

Re: In progress

Posted by a Superuser, not a Sky employee. Find out more

Then that will be what you are looking at so 2 weeks at most I would have thought so keep an eye on your account for updates.

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This message was authored by: Jenna45

Re: In progress

Will I receive the time or estimated delivery the day before I get it ? And does the two weeks include weekends ? 

This message was authored by: caesarome Answer

Re: In progress

Posted by a Superuser, not a Sky employee. Find out more

When it is dispatched you should get an email to say this which means it is on it's way to DPD and they will then contact you when they have it with a one hour delivery window. I presume the time schedule includes weekends as I can't see any reason why it wouldn't be.

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This message was authored by: Jenna45

Re: In progress

Ok thank you very much for your help it's much appreciated 

This message was authored by: Melissa0912

Re: In progress

Did u ever get your  iPad ?

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