Discussion topic: In progress order- But being delivered today
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Message posted on 24 Dec 2024 07:11 AM
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In progress order- But being delivered today
Hi, can anyone point me in the right direction..
my order is still in progress, but says expected delivery is today.. I have no update.. what can I do.?
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Message posted on 24 Dec 2024 07:19 AM
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Re: In progress order- But being delivered today
@Cmarie31
The most up to date information on your order should be available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 24 Dec 2024 07:20 AM
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Re: In progress order- But being delivered today
Thank you. 🙏
Message posted on 24 Dec 2024 10:10 AM
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Re: In progress order- But being delivered today
If it was due for delivery today @Cmarie31 DPD would have contacted your by text or email with a one hour delivery slot so if you haven't been sent this then I would say it is unlikely you will be receiving it today.
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