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Discussion topic: I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was these.

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This message was authored by Chade This message was authored by: Chade

I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was these.

I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was there and my phone was on flight mood. I only used the hotels WiFi. So please let know how I incurred this charges. 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was th

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chade  when did you turn off your data and turn on flight mode ? You aren't talking to sky CS here it's mainly customers helping customers. 

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This message was authored by caesarome This message was authored by: caesarome

Re: I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was th

Posted by a Superuser, not a Sky employee. Find out more

Did you make calls and send text messages that didn't use something like WhatsApp ?

 

Was data and roaming turned off before you left the UK ?

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This message was authored by chopperthomson This message was authored by: chopperthomson

Re: I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was th

At least it wasn't EE, you'd have been charged £11k like a Scottish government minister!!

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I was charged £45 for data when I was in Morocco, My mobile data was off the whole time I was th

Posted by a Superuser, not a Sky employee. Find out more

@chopperthomson wrote:

At least it wasn't EE, you'd have been charged £11k


That was many GIGAbytes - obviously without a spendcap.

I am just another Sky customer and my views are my own
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