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Discussion topic: I upgraded to iPhone 15 pro. Still paying for old phone. Who do I contact to correct?

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This message was authored by Michael65 This message was authored by: Michael65

I upgraded to iPhone 15 pro. Still paying for old phone. Who do I contact to correct?

How do I contact help for my account 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: I upgraded to iPhone 15 pro. Still paying for old phone. Who do I contact to correct?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Michael65  it takes 2-3 weeks for sky to grade and process swapped phones. Any overpayment will be refunded to your account once it's all completed. If this still doesn't help then call sky on 150. 

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Michael65
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This message was authored by Michael65 This message was authored by: Michael65

Re: I upgraded to iPhone 15 pro. Still paying for old phone. Who do I contact to correct?

Thanks so much!

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