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Discussion topic: I phone swap
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This message was authored by: d+33
Message posted on 22 Feb 2026 02:54 PM
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I phone swap
Hi, sent phone back Monday, can you tell me how long before sky receive it as don't want to be paying for 2 phones? Thanks
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Feb 2026 02:57 PM
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Re: I phone swap
Posts on here suggest the returns are taking a minimum of 3 weeks to be processed, checked for damage and it's value determined.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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