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Discussion topic: I need to change my data plan

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This message was authored by: LukeyBoy1428

I need to change my data plan

My data has ran out and I only just got the phone

 

i I want to change my bill to unlimited data for £40 a month

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This message was authored by: PandJ2020

Re: I need to change my data plan

Posted by a Superuser, not a Sky employee. Find out more

You can change the dataplan yourself to the options available under your SIM.

 

Either use the MySky app or website.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: twilight+princess

Re: I need to change my data plan

Posted by a Superuser, not a Sky employee. Find out more

If you only just received the data plan as well as the phone then the plan would be pro-rata so you wouldn't get the full GB allowance. 
If not then you should be able to upgrade the plan via your account.

Virginia.
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This message was authored by: LukeyBoy1428

Re: I need to change my data plan

That's excellent thank you, so do you know how roughly I'll have to wait to get the full data?

I pay for 100MB a month and literally had no data after 1 hour of setting up the phone

This message was authored by: 63johnw

Re: I need to change my data plan

Posted by a Superuser, not a Sky employee. Find out more

Hi @LukeyBoy1428  100 mb is a tiny amount of data and will be used up in seconds on a modern smartphone. You would need to change to a larger monthly allowance going forward. 

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This message was authored by: twilight+princess

Re: I need to change my data plan

Posted by a Superuser, not a Sky employee. Find out more

It should be available immediately. 
100mb isn't enough unless you hardly use the internet.  The free/low cost sim is more suited for use on a spare phone or if cellular data is turned off. 

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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This message was authored by: LukeyBoy1428

Re: I need to change my data plan

Thanks for the reply

 

theyve told me takes 24 hours and I can change my plan to unlimited data for a extra cost that's still sfforadble

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