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Discussion topic: I just started purchase of a new device. I’ve signed the credit agreement but all info has disappear

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This message was authored by Jayne+Sh This message was authored by: Jayne+Sh

I just started purchase of a new device. I’ve signed the credit agreement but all info has disappear

I just started purchase of a new device. I’ve signed the credit agreement but all info has disappeared from my screen before I’ve completed. Is the agreement/ phone held in a basket or do I need to start the process again?

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This message was authored by caesarome This message was authored by: caesarome

Re: I just started purchase of a new device. I’ve signed the credit agreement but all info has disap

Posted by a Superuser, not a Sky employee. Find out more

@Jayne+Sh 

Click the button on this page as it should take you to it to sign:

 

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

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Jayne+Sh
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This message was authored by Jayne+Sh This message was authored by: Jayne+Sh

Re: I just started purchase of a new device. I’ve signed the credit agreement but all info has disap

Thank you! Looks like I need to start the whole process again! Not ideal......no idea why there isn't a basket, very strange system!

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