Discussion topic: I cannot receive text messages from my overseas contacts. Some of these contacts are sending OTP

This message was authored by: Sapinah · ‎22 May 2023

One of my contacts

, a bank, has traced the OTP text from their system in Singapore through to Sky UK but cannot trace it from Sky to my phone. My IPhone 13 is correctly set up and texts enabled. A techie friend said that it may be Sky software that is stopping the text getting thru to me. Without the OTP I cannot operate my bank account whilst I'm on temporary posting in UK for the next 2 years. Anyone can help?😭

This message was authored by: caesarome · ‎22 May 2023

You will need to call Sky on the free 150 number and report this to them as they will need this information so it can then be passed onto another team to look into it for you.

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Discussion topic: I cannot receive text messages from my overseas contacts. Some of these contacts are sending OTP

I cannot receive text messages from my overseas contacts. Some of these contacts are sending OTP

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Re: I cannot receive text messages from my overseas contacts. Some of these contacts are sending OTP

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