0

Discussion topic: I can’t sign the contracts for new devices, when I click the link it takes me to the sky mobile page

Reply
This message was authored by brereton This message was authored by: brereton

I can’t sign the contracts for new devices, when I click the link it takes me to the sky mobile page

I have ordered 2 new devices through sky, it says I need to sign the contracts but when I click the link provided it just takes me to the homepage for Sky mobile, I've tried to find it but I'm running out of time to get the contract signed and the device's delivered. Can anyone help please x

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I can’t sign the contracts for new devices, when I click the link it takes me to the sky mobile

Posted by a Superuser, not a Sky employee. Find out more

Make sure you are signed in with the correct Sky ID as the button on this page as it should take you to it to sign:

 

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
brereton
Topic Author
This message was authored by brereton This message was authored by: brereton

Re: I can’t sign the contracts for new devices, when I click the link it takes me to the sky mobile

It's still taking me to the sky mobile homepage 

This message was authored by caesarome This message was authored by: caesarome

Re: I can’t sign the contracts for new devices, when I click the link it takes me to the sky mobile

Posted by a Superuser, not a Sky employee. Find out more

Are you signed in with the correct Sky ID, have you linked your mobile account to your Sky ID:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion