Discussion topic: Help

This message was authored by: Selina6 · ‎22 Nov 2024

I'm trying to log into my sky mobile account via My Sky, but it says I need to "link account". I enter the details asked for. (surname, postcode and last 6 digits of bank account I use to pay my bill). However, it then says account already linked and won't let me go any further.

This message was authored by: 63johnw · ‎22 Nov 2024

Hi @Selina6 to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Selina6 · ‎22 Nov 2024

Thank you

This message was authored by: Selina6 · ‎22 Nov 2024

Where would the coloured bubble be?

This message was authored by: 63johnw · ‎22 Nov 2024

It will appear on this page @Selina6 once sky send it, hasn't been sent yet. Sky will tell you when it's sent.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: 63johnw · ‎24 Nov 2024

Have you managed to resolve this yet @Selina6 ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

Discussion topic: Help

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