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Discussion topic: Help reporting deceased account

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This message was authored by: Gregory2

Help reporting deceased account

My mam passed away on the 14th of may . 
direct debit should not have been taken. Account should be shut down with refund 

 

Moderator Notes: edited title to remove personal details 

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This message was authored by: Gregory2

Re: Report Gloria gay is deceased

Can you give me a contact number

This message was authored by: caesarome

Re: Report Gloria gay is deceased

Posted by a Superuser, not a Sky employee. Find out more

@Gregory2 

Sorry for your loss.

 

This link explains what to do so use tyhe options at the bottom of the page to get in contact with Sky:

 

https://www.sky.com/help/articles/deceased-sky-account-holder

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This message was authored by: Daniel0210

Re: Report Gloria gay is deceased

Posted by a Superuser, not a Sky employee. Find out more

@Gregory2 

This link explains how to notify Sky. Can't comment on whether there'll be a refund. 
https://www.sky.com/help/articles/deceased-sky-account-holder 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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