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Discussion topic: Help my number didn’t transfer

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This message was authored by: TylerFrancis

Message posted on ‎23 Jul 2025 07:10 AM

Help my number didn’t transfer

I did everything correctly i even phoned sky to get it sorted I got the pac code from my old sim and had it all done via phone call with sky because I couldn't access my account before I phoned them now I don't have my phone number after taking every step to make sure it's the same and I don't know what to do please help the chat bot is of no help at all not even a little 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Jul 2025 10:16 AM

Re: Help my number didn’t transfer

Posted by a Superuser, not a Sky employee. Find out more

@TylerFrancis 

Your Sky sim should work via the number that came with it so if it has been a while and your number has not transferred then you will need to call them on 150 about this.

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