HELP!! Transferred our family of 5 phones from Eir to Sky but none of our phones are working!

[Helen190]

Hi, last night we transferred from Eir to Sky but none of our phones have service / 5G, I can't ring Sky to get it fixed, so what can I do?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147