Discussion topic: Greece not Albania
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Message posted on 09 Aug 2024 09:08 PM
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Greece not Albania
Hi,
I have just returned from holiday in Corfu and have been charged £140 for Albania roaming even though I only travelled in Greece.
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Message posted on 09 Aug 2024 09:38 PM
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Re: Greece not Albania
This does happen if you were near the border as per this:
https://www.sky.com/help/articles/sky-mobile-roaming-problems-accidental-roaming
As you need to make sure your device connects to the correct network for the country you are in.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 09 Aug 2024 10:08 PM - last edited: 09 Aug 2024 10:14 PM
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Re: Greece not Albania
In the vicinity of any border, it's quite possible to be physically closer to a cell mast located in a country other than the one you are actually standing in: that generally wouldn't matter much elsewhere in Europe but becomes crucial to be aware of at its periphery because of the potentially huge difference in cost (£2 per day vs several pounds per megabyte)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 Aug 2024 10:11 PM
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Re: Greece not Albania
I wouldn't have minded too much but it was momentarily and cost £140 for 65 meg. Some apps must have been working in the background when it happened.
thats quite a big jump for something I wasn't aware of.
Message posted on 09 Aug 2024 10:16 PM - last edited: 09 Aug 2024 10:18 PM
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Re: Greece not Albania
@moreton4 wrote:
cost £140 for 65 meg.
Unfortunately, yes, at the £2.16 per megabyte 'rest of the world' rate, because Albania isn't within the EU/EEA where £2 per day to access a UK bundle applies.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Aug 2024 07:26 AM
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Re: Greece not Albania
Hi @moreton4 did you remove the data roaming spend cap as that would have at least capped it at £45 ?
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 10 Aug 2024 11:07 AM
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Re: Greece not Albania
Good point, I didn't and it did stop working in Greece for the remainder of my holiday due to the spending cap so the cost should be 45 pound. I'll give them a ring as it's pretty excessive otherwise.
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