Going to spain

[Bridgette3]

Good afternoon. I am going to Spain on the 26th of October, how can I make sure my phone works when I am there? Will need it for text, data and calls.

[Daniel0210]

@Bridgette3 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

For that destination it should cost you £2 for each 24 hours use of your home allowance ~ but if you are a Diamond VIP member the daily roaming is free in Roaming Passport Plus destinations.

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage due to overuse.

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

[caesarome]

@Bridgette3 

All you need to do is to make sure roaming is turned on via the settings on the phone.

[TimmyBGood]

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@Bridgette3 wrote:

I am going to Spain on the 26th of October, how can I make sure my phone works when I am there? 

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Actual functionality does of course still rely on local network coverage over a national cellular network which Sky does not operate.