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Discussion topic: Going to Germany help with how to make sure data and calls don’t cost me

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This message was authored by Fulham+Fulham This message was authored by: Fulham+Fulham

Going to Germany help with how to make sure data and calls don’t cost me

Hi 

I'm going to Germany 

if I have 100gb of data will it cost me more because I'm using data abroad ? 
and will it cost me more if I only use what's app for calls ? Thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Going to Germany help with how to make sure data and calls don’t cost me

Posted by a Superuser, not a Sky employee. Find out more

You will be charged £2 per every 24 hours to access your usual package while in the country.

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Fulham+Fulham
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This message was authored by Fulham+Fulham This message was authored by: Fulham+Fulham

Re: Going to Germany help with how to make sure data and calls don’t cost me

Thanks for that so is that It ? 
Do they do that automatically or do I have to ring to tell them as I have a spending cap so do I just change spending Cap to £2 x 7 days or will there be other charges for using what's app to call people as well ? Basically the queue to get through is over an hour so just wondering if you don't tell them and you use your data will it cost more than £2 coz I haven't told them ? Thanks 

This message was authored by Dr.SkyHigh This message was authored by: Dr.SkyHigh

Re: Going to Germany help with how to make sure data and calls don’t cost me

So roaming would just be £2 a day(exactly 24 hours from when the roaming passport is triggered) and the £2 is taken off your spend cap.... and when it comes to what's app, sky won't charge you for the calls and texts via what's app because again what's app uses an internet service to be able to send, receive and also use your video and voice chats so even if you send like 1000 what's app texts you won't be billed for it apart from your regular roaming which again would just be £2 a day. 

This message was authored by Dr.SkyHigh This message was authored by: Dr.SkyHigh

Re: Going to Germany help with how to make sure data and calls don’t cost me

Try using the MySky app it gives you better control of your mobile account if you have your email linked to it. 

Fulham+Fulham
Topic Author
This message was authored by Fulham+Fulham This message was authored by: Fulham+Fulham

Re: Going to Germany help with how to make sure data and calls don’t cost me

Amazing thanks I will up my spending cap to cover £2 per day then thanks 👍

This message was authored by caesarome This message was authored by: caesarome

Re: Going to Germany help with how to make sure data and calls don’t cost me

Posted by a Superuser, not a Sky employee. Find out more

All you need to do when you arrive is to make sure mobile data and roaming g is turned on. You can change your spend cap as this will stop you from running into any issues.

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