Going on holiday

[Madeline3]

How much will i be charged if im going on holiday for a week to use my phone aboard ?

[caesarome]

@Madeline3 

What are you are charged depends on where you are going so where will you be ?

[Madeline3]

Lanzarote 

[caesarome]

@Madeline3 

The cost is £2 per 24 hours use and this lets you use your phone as if you were in the UK so calls to UK mobiles and UK landlines are included but calls to local numbers are charged at international rates. Data usage is limited to 25GB:

https://www.sky.com/help/articles/sky-mobile-roaming-passport-plus

[Madeline3]

Do I need to change my spend cap? If so can you advise me on how to do this please& thank you 

[caesarome]

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@Madeline3 wrote:

Do I need to change my spend cap?

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@Madeline3 

You might need to depending on what it has been setup as it does say this on the link I posted above:

The £2 pass counts towards your monthly spend cap. If your data usage is set too low or set to £0, it will block you from using your phone abroad. To use the Roaming Passport Plus pass for a week’s holiday, your data usage would need to be at least £14 a month, £2 x 7 days. Check your data usage anytime at sky.com/spendcap.

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@Madeline3 wrote:

If so can you advise me on how to do this please& thank you 

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Try this link or via the MySky app:

https://www.sky.com/myaccount/mobile/sim/x/settings/spend-cap