0

Discussion topic: Going from sim only to new phone

Reply
This message was authored by Sunflower99 This message was authored by: Sunflower99

Going from sim only to new phone

So I currently have a sim only but I'm ready to now get a new phone through sky.

I can't see an option online to do this?

if I order a new phone with a sim, it'll have a new number won't it?

 

Do I have to call sky to sort this?

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Going from sim only to new phone

Posted by a Superuser, not a Sky employee. Find out more

@Sunflower99  Make sure you are logged in when ordering the phone, there should be an option "I Don't need a plan" when you add the phone to your basket.

 

  Ordering a new sim will give you a new number and you cannot transfer numbers between sims.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion