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Discussion topic: Going abroad

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This message was authored by: SteveO7

Going abroad

I'm going abroad, what do I need to do about using my phone abroad?

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This message was authored by: Daniel0210

Re: Going abroad

Posted by a Superuser, not a Sky employee. Find out more

@SteveO7 

Depends on where you're going.

 

For most of Europe and some other destinations it should cost you £2 for each 24 hours use of your home allowance.

 

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse.

 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

 

If it's a Rest Of The World destination costs will be extremely high as per the above link.

 

The cheapest solution is to get a local SIM card when you arrive or only use free Wi-Fi.

You need to make sure roaming / data are switched off before leaving the UK and switch on flight mode. Once free WiFi is available just turn on WiFi whilst still in flight mode.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
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This message was authored by: TimmyBGood

Re: Going abroad

Posted by a Superuser, not a Sky employee. Find out more

@SteveO7 

 

For reference, Sky £2 per day roaming only applies to the EU/EEA andoverseas territories of EU nations plus the countries listed in bold below. 

 

The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.

 

Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Thailand

Turkey
USA
Vietnam
UAE

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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