21 Nov 2023 04:27 PM
I have taken out a new mobile contract with sky and being a sky VIP customer I was eligible for a free data boost of 3gbs. I have activated my new sim and I have only been given the data I have bought. Does it take a while to add on? I can't seem to find the information anywhere and I have noticed the deal has come off the VIP page for me to read the terms and conditions. Thanks
21 Nov 2023 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bunnydev wrote:
Does it take a while to add on?
The terms and conditions stare that the boost should be added after 48 hours so I would give it a few more days before enquiring about Sky about this.
21 Nov 2023 04:28 PM
Posted by a Superuser, not a Sky employee. Find out moreFirst month activation is pro-rata to the next billing date. Might be that?
21 Nov 2023 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bunnydev wrote:
Does it take a while to add on?
The terms and conditions stare that the boost should be added after 48 hours so I would give it a few more days before enquiring about Sky about this.
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