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Discussion topic: Faulty iPhone

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This message was authored by: Nofil

Message posted on ‎20 Dec 2024 02:57 PM

Faulty iPhone

I received iPhone 16 pro today after transferring my iPhone data successfully, it asked for an iOS 18.2 update. After updating it starts bugging. I have a video as a proof. I need a replacement. 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎20 Dec 2024 03:08 PM

Re: Faulty iPhone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nofil  you will need to call sky to discuss this. Call on 150 from a sky sim. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎20 Dec 2024 03:12 PM

Re: Faulty iPhone

Posted by a Superuser, not a Sky employee. Find out more
@Nofil wrote:

I need a replacement. 

@Nofil 

Sky may insist on you returning the device so that it can be examined before the possibility of a replacement is considered. This would obviously be delayed over the Christmas and New Year period. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: PandJ2020

Message posted on ‎20 Dec 2024 03:31 PM

Re: Faulty iPhone

Posted by a Superuser, not a Sky employee. Find out more
@Nofil wrote:

 it starts bugging. 

What does this mean?

I am just another Sky customer and my views are my own even if you don't like the answers
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