@Dilki
To arrange the return you will have to call Sky as via here we are customers who help each other so the number might be visible at the end of the help flow:
https://www.sky.com/help
Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.
Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.
You can also contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
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