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Discussion topic: Faulty device return regarding

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Rahulsinh7707
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This message was authored by Rahulsinh7707 This message was authored by: Rahulsinh7707

Faulty device return regarding

‎14 Dec 2024 07:34 AM

12 dec sent  returned my new faulty device to you than when delivered to me new device how much take time for it ???

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Faulty device return regarding

‎14 Dec 2024 07:40 AM

Posted by a Superuser, not a Sky employee. Find out more

@Rahulsinh7707 
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

 

Sky will have to examine the faulty device and determine if it's repairable or not before dispatching a replacement. We can't give a time frame for that. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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