Faulty Samsung Flip 6

[TheNuge]

Help, I've a faulty Samsung Flip (the fold itself) It's now been back twice for repairs and returned twice with the same fault. All I want is an exchange but just keep getting passed through the Indian call centre over and over again. Terrible customer service, please 🙏 😢 help.

[Daniel0210]

@TheNuge 

As you're probably aware you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

You may need to consider submitting a complaint 

https://www.sky.com/help/articles/how-to-make-a-complaint 

Sky will then have up to 8 weeks to resolve it or you can then request a deadlock letter.