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Discussion topic: Extra payment
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This message was authored by: rohitkkkk
Message posted on 05 Dec 2025 09:54 AM
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Extra payment
Hlo
i have paid remaining £204 for my iphone 14 pro max but yesterday you have deducted £34 extra. Why?
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Dec 2025 09:58 AM
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Re: Extra payment
Probably because you paid it whilst Sky were processing the usual payment.
I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Dec 2025 10:01 AM
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Re: Extra payment
There should be no need to make manual payments so if this payment now appears as a credit you can call Sky on 150 to ask them to refund it to you.
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