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Discussion topic: Extra call charges

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This message was authored by: Sarvjotmaan

Message posted on ‎17 Jun 2025 09:10 AM

Extra call charges

Why I see extra charges for call

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This message was authored by: Anonymous

Message posted on ‎17 Jun 2025 09:26 AM

Re: Extra call charges

@Sarvjotmaan Because some numbers are not included in your free calls package.

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This message was authored by: caesarome

Message posted on ‎17 Jun 2025 09:33 AM

Re: Extra call charges

Posted by a Superuser, not a Sky employee. Find out more

@Sarvjotmaan 

What numbers have you called, as calls that are free are those to UK mobiles and landlines.

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This message was authored by: Anonymous

Message posted on ‎17 Jun 2025 09:35 AM

Re: Extra call charges

@caesarome Not all UK numbers are covered, as per the Sky Mobile Tariff Guide:

 

https://www.sky.com/help/articles/sky-mobile-tariff-guide

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This message was authored by: PandJ2020

Message posted on ‎17 Jun 2025 09:36 AM

Re: Extra call charges

Posted by a Superuser, not a Sky employee. Find out more

From the tariff:

"Inclusive calls and texts to UK, Channel Islands and Isle of Man landline (01, 02 and 03) and mobile (07) numbers only."

I am just another Sky customer and my views are my own even if you don't like the answers
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