Discussion topic: Expected bill

This message was authored by: Stephhosie · ‎20 May 2025

My next expected bill is £60 when it's supposed to only be £30.
the latest bill was paid manually and I had no notification that it didn't go through until fairly recently so I paid manually again. Next bill is showing as if I'm paying both months but this wouldn't be right.

This message was authored by: PandJ2020 · ‎20 May 2025

We can't see your bills or see the timing but generally making a manual payment will be against next month's bill. So it may not impact a pending bill.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Daniel0210 · ‎20 May 2025

@Stephhosie
If you have a continuous payment method set up you should never need to make a manual payment. I would suggest not making any manual payments unless requested to by Sky.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎20 May 2025

Forgetting that you made a manual payment if Sky couldn't take the payment from you then they might have carried it over to next months bill hence it. Ring more.

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Discussion topic: Expected bill

Expected bill

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