Existing mobile customers offers

[Mopsmum]

Can anyone please explain why as a diamond vip customer I'm not eligible for new sky mobile sim only offers? I've checked on manage my sim but the triple data offers are not being reflected. Shame as I wanted to add another sim at the same time! 

[PandJ2020]

Such offers are for additional/new SIMs only...

[caesarome]

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@Mopsmum wrote:

 I've checked on manage my sim

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I think that would apply to the sim you have already got so to order another sim with it's own data plan you would need to do it via this link:

https://www.sky.com/shop/mobile/plans

Just to point out you can not easily transfer you number betwen the sim you have already got to the new one without doing it via a PAYG sim first.

[Mopsmum]

@caesarome 

can I just check what you mean by transferring it via a pay sim please?

all our current sims are out of contract & phones not locked to sky. We currently have sim only.

[caesarome]

As you can't transfer a number from a Sky sim to another Sky sim then only way to do it is to transfer it to a PAYG sim on a different network. Then get a Pac code on that network and transfer it back to the new Sky sim.

[Mopsmum]

@caesarome 

Thanks!