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Discussion topic: Esim whilst abroad not activating

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This message was authored by: Mitch77

Esim whilst abroad not activating

Im currently abroad wiht work and having to activate another esim. Have the QR code but iphone wont activate the sim ro would Sky be blocking the esim. Looking for some help with this.

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This message was authored by: Brill+Gill

Re: Esim whilst abroad not activating

Posted by a Sky employee

Hi @Mitch77, you would need to be in the UK to activate the SIM. In case you have any other queries, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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