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Discussion topic: Esim or sim card?

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This message was authored by: peterwj

Esim or sim card?

My sim card has failed. Sky has tried to send a new sim but when i asked where it was it turned out they havent sent it due to a technical error. I am still waiting for another SIM card which will take up to 6 days to arrive. My phone Samsung A34 5g will take an esim. Would this be a quicker route to.get my phone working again and would I automatically keep my old number?

thanks for any help with this.

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This message was authored by: PandJ2020

Re: Esim or sim card?

Posted by a Superuser, not a Sky employee. Find out more

Yes, you should be able to convert to eSIM: https://www.sky.com/help/articles/esim-sky-mobile-convert-sim

I am just another Sky customer and my views are my own even if you don't like the answers
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