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Discussion topic: Esim To physical sim

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This message was authored by: SorinCovaci

Esim To physical sim

Hi I have received my sky sim and I can't activate it due to app issues when I took out the deal I chose Esim but I called to be sent a physical one instead due to phone not supporting Esim problem I have just  received the physical sim I have installed it and it doesn't work could you please help me activate it 

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This message was authored by: caesarome

Re: Esim To physical sim

Posted by a Superuser, not a Sky employee. Find out more

@SorinCovaci 

What is happening when you try to activate it online ?

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This message was authored by: SorinCovaci

Re: Esim To physical sim

The page doesn't have an option for active sim only Esim I need help activating it please it can not be done form my end online I need help please 

This message was authored by: caesarome

Re: Esim To physical sim

Posted by a Superuser, not a Sky employee. Find out more

You will have to call Sky again as they should be able to help you get the sim activated.

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