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Discussion topic: Error when linking my sky account

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This message was authored by: TK15

Error when linking my sky account

I have rang and they said they would link my sky Id with my mobile account. However when I attempt to link them, it says there is an error and to try again later. I can't access my bills, or data etc. 

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This message was authored by: caesarome

Re: Error when linking my sky account

Posted by a Superuser, not a Sky employee. Find out more

@TK15 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

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This message was authored by: Tom-W19

Re: Error when linking my sky account

Thanks for escalating. We've sent an invite to @TK15.

Thanks
Tom
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