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Discussion topic: Error code

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Avatar for ConnerCam
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This message was authored by: ConnerCam

Message posted on ‎24 Aug 2026 08:21 PM

Error code

I’m trying to Swap my current iPhone through My Sky, but when I select my device I get an Access Denied error. The page is trying to access preprod.sky.com/mobile/ireland/plans. 

 

any fix?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎24 Aug 2026 08:26 PM

Re: Error code

Posted by a Superuser, not a Sky employee. Find out more

@ConnerCam 

All you can do if you can't place the order online is to call Sky Ireland tomorrow about this so they can place the swap order for you.

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