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Discussion topic: Enquiries
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This message was authored by: Killerkev
Message posted on 21 Oct 2025 07:14 PM
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Enquiries
Please can you tell me why I'm being charged for a mobile that was faulty
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Oct 2025 07:52 PM
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Re: Enquiries
Faulty or not billing continues as normal as it doesn't stop should it develop a fault. If it has been sent of to be repaired then when you get it back you could ask to Sky about applying a credit to your account to cover the days you did not have it.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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