Discussion topic: Emergency calls only
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Message posted on 20 Jul 2026 02:37 PM
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Emergency calls only
Its been three days and no signal. Cannot access new esim because 2fa goes to SIM that's not working! Live chat not available. Not a signal issue because no problem with mast. Several other users have reported same issue . Sky please sort.
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Message posted on 21 Jul 2026 08:40 AM
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Re: Emergency calls only
Hi @Brownsafire, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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