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Discussion topic: Dpd keep changing delivery day

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This message was authored by Kellyyardy81 This message was authored by: Kellyyardy81

Dpd keep changing delivery day

I'm waiting on a new phone dpd tried delivering last Monday but I was at work, so I paid £4.99 to have it delivered Saturday, but it never arrived just had a notification to say it's coming tomorrow, they have done this every day since Saturday, it's not good enough 

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This message was authored by GD1 This message was authored by: GD1

Re: Dpd keep changing delivery day

Posted by a Superuser, not a Sky employee. Find out more

@Kellyyardy81  You need to take it up with DPD if you have paid them for a Saturday delivery.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Dpd keep changing delivery day

Posted by a Superuser, not a Sky employee. Find out more

@Kellyyardy81 

You're only telling other customers here. Is there a family member at your address with the required I.D. and same surname as you who can accept the delivery on your behalf? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Kellyyardy81
Topic Author
This message was authored by Kellyyardy81 This message was authored by: Kellyyardy81

Re: Dpd keep changing delivery day

Think I just wanted to have a rant haha, I spoke to dpd yesterday and they have said it will come today but I still haven't had my 1 hour slot, so I'm not holding out much hope, I rang dpd yesterday and they were very unhelpful just said it should arrive today, I had to take yesterday and today off work for this as there is no one else at home, (partner at work, kids at school) 😩😩

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