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Discussion topic: Double charges for bill 25 Nov

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This message was authored by: LaineyH1

Message posted on ‎10 Nov 2025 06:39 PM

Double charges for bill 25 Nov

Hi there. There appears to be double charges applied to Fraser and Alistair's mobiles'. It should be £23 each, not £46 each

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Nov 2025 06:42 PM

Re: Double charges for bill 25 Nov

Posted by a Superuser, not a Sky employee. Find out more

@LaineyH1  You're not talking to Sky  we have no idea who these 2 people are, have you looked at each bill for the breakdown?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Daniel0210

Message posted on ‎10 Nov 2025 06:44 PM

Re: Double charges for bill 25 Nov

Posted by a Superuser, not a Sky employee. Find out more

@LaineyH1 

And check the dates the bill covers.


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