Discussion topic: Dissatisfied
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Message posted on 07 Dec 2025 02:28 PM
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Dissatisfied
I have a Z flip 6 phone my screen has now got a line across the fold that seems to be under the screen itself .the top half of phone is black and the bottom half is white light . I haven't dropped my phone .or slammed it shut .one minute phone was fine next time I opened it it was as I have described above .I went on line to see what could be done . And all.i got was we can only book you in for a repair .was told the repair it self could take 14 working days but have to wait for packing for it to arrive . It's still under warranty . How I'm I supposed to go without my phone for maybe 3/ 4 weeks . Is this the normal way things are done ?
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Message posted on 07 Dec 2025 02:29 PM
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Re: Dissatisfied
Yes, it's normal. See this link
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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