Discussion topic: Disaster of a mobile migration
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Message posted on 28 Jan 2025 05:33 PM
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Disaster of a mobile migration
I had two phone numbers with Vodaone Ireland and wanted to move to unlimited on Sky Mobile.
Migrated my number with no problem on Sunday and as everything went well I decided to migrate my wifes phone as well.
I called from my mobile so I could lookup texts on the other mobile with no issue.
I had validated the number via text and was agreeing to the new contract when the line dropped.
I called back and found I could not validate the second phone as it had lost network connection.
My phone had somehow got the second phones number with my own number now unusable.
I spent the rest of this afternoon on to various people from Sky and it is not clear how or when this will be sorted out.
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Message posted on 29 Jan 2025 07:37 AM
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Re: Disaster of a mobile migration
Got a complaint number of sky mobile yesterday, going to comreg this morning.
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