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Discussion topic: Direct Debit

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This message was authored by: Neethu7

Direct Debit

I have Direct Debit with Sky mobile for my mobile purchased in 2023. Every month 29th the amount is automatically debited from my account. I noticed it was not debited on last month nov 29tj. I want to know the reason and also i want to know whether i paid full amount?

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This message was authored by: caesarome

Re: Direct Debit

Posted by a Superuser, not a Sky employee. Find out more

@Neethu7 

Only you can answer that as we are all customers of Sky here so what does your Sky bill say regarding this:

 

https://www.sky.com/mobile-bill

 

Either it was paid on the 1st or 2nd December as the 29th November was a Saturday a day a direct debit wouldn't usually be taken on or if the payment wasn't taken for some reason it might have been carried over and added to this months bill.

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