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Discussion topic: Didn’t get my upfront back

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This message was authored by: Asifkhan

Message posted on ‎22 Aug 2024 05:03 PM

Didn’t get my upfront back

Sky cancelled my order but they didn't refund my upfront which is 68£ they told that it will refund within 14 days but almost 1 month ago i didn't get my refund

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎22 Aug 2024 05:06 PM

Re: Didn’t get my upfront back

Posted by a Superuser, not a Sky employee. Find out more

@Asifkhan 

We've been told that should you fail the credit checks any upfront payment should be refunded in about 14 days so if that hasn't happened you'll need to call Sky to query it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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