Discussion topic: Device limited reached
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Message posted on 06 Nov 2024 06:00 PM
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Device limited reached
I have reached my device limited but 2 of the handsets have been completed, one of them was completed over a year ago and the other one just last month, I am looking to get my daughter a phone but won't allow me to order one, does anyone know if these devices come off my account automatically or do I need to ask for them to be removed?
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Message posted on 06 Nov 2024 06:01 PM
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Re: Device limited reached
They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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