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Discussion topic: Device limit

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Mrss1
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This message was authored by Mrss1 This message was authored by: Mrss1

Device limit

‎25 Jan 2025 03:44 PM

If I pay off a phones credit agreement will that device then come off of my device list freeing up my device limit

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Device limit

‎25 Jan 2025 04:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@Mrss1 

Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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