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Discussion topic: Delivery

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Al19
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This message was authored by Al19 This message was authored by: Al19

Delivery

‎20 Jan 2024 07:40 AM

I ordered a new phone on the 12th to be delivered on the 13th, it's now the 20th and still no updates on when it will arrive, says problem at depot.

How can I cancel the order now as it's too late ?

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Delivery

‎20 Jan 2024 07:45 AM

Posted by a Superuser, not a Sky employee. Find out more
@Al19 wrote:

How can I cancel the order now as it's too late ?

@Al19 

You will need to call Sky to cancel the order. If you order an alternative device you'll be credit checked again.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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