Discussion topic: Delivery date
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Message posted on 24 Sep 2026 05:07 PM
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Delivery date
Hi Team, can you please advise if there is an eta on my order?
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Message posted on 24 Sep 2026 05:08 PM
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Re: Delivery date
@GigiVarney wrote:Hi Team
Team? We're other customers here...
Message posted on 24 Sep 2026 05:10 PM
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Re: Delivery date
@GigiVarney
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
As customers we have no insight into delivery timescales or stock levels.
After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.
For anyone ordering an iPhone 18 model the delays will likely be longer as Apple usually struggle to meet demand after a new product launch.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 24 Sep 2026 05:14 PM
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Re: Delivery date
Any updates will be shown here so what did your order, iphone 18 by any chance:
https://www.sky.com/ordertracking
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