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Discussion topic: Delivery confusion

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This message was authored by: Shona_W

Delivery confusion

I am a little confused about the delivery of my new laptop, when I ordered it was in stock and now over a week later it's not but all the delivery tracking says is "coming soon" It also has confused me by saying my sim should come with my laptop but if it's not arrived by 5/6 workings days then to order a replacement sim, should I wait until the laptop comes or order a replacement?

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This message was authored by: caesarome

Re: Delivery confusion

Posted by a Superuser, not a Sky employee. Find out more

@Shona_W 

Coming soon does mean just that as Sky will be awaiting stock to come in from their supplier.

 

Regarding the sim, that is up to you are you can order another one from here if you want by selecting a data plan for it:

 

https://www.sky.com/shop/mobile/plans

 

Should you end up with two then make sure you only activate one of them so the other is cancelled.

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This message was authored by: TimmyBGood

Re: Delivery confusion

Posted by a Superuser, not a Sky employee. Find out more

@Shona_W 

 

Perhaps note that most laptops don't contain cellular components and so have no use for a SIM at all: for some reason the Sky Mobile logistics system feels the need to ship SIMs with everything.

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