Discussion topic: Delivery confusion
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Message posted on 16 Sep 2026 09:00 PM
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Delivery confusion
I am a little confused about the delivery of my new laptop, when I ordered it was in stock and now over a week later it's not but all the delivery tracking says is "coming soon" It also has confused me by saying my sim should come with my laptop but if it's not arrived by 5/6 workings days then to order a replacement sim, should I wait until the laptop comes or order a replacement?
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Message posted on 16 Sep 2026 10:05 PM
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Re: Delivery confusion
Coming soon does mean just that as Sky will be awaiting stock to come in from their supplier.
Regarding the sim, that is up to you are you can order another one from here if you want by selecting a data plan for it:
https://www.sky.com/shop/mobile/plans
Should you end up with two then make sure you only activate one of them so the other is cancelled.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Sep 2026 07:44 AM
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Re: Delivery confusion
Perhaps note that most laptops don't contain cellular components and so have no use for a SIM at all: for some reason the Sky Mobile logistics system feels the need to ship SIMs with everything.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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